These terms govern use of deepsales, a customer-relationship platform for sales teams. “We” is deepsales; “you” is the business that holds an account, and the people it authorises to use one.
The service
deepsales stores your customer records, calls, messages and tasks, and applies AI analysis to them so your team can review and improve its sales conversations. What each account can do depends on the subscription it holds.
Your account
- You are responsible for what the people you invite do with the account, and for keeping credentials safe.
- You must have the right to upload the customer data you put into deepsales, including call recordings, and to record calls where you operate.
- Do not use deepsales to break the law, to send unsolicited bulk messaging, or in breach of the rules of a service you connect to it.
Your data belongs to you
The customer records, recordings and messages you put in remain yours. We process them to run the service for you, as described in the Privacy Policy. We do not sell them, and we do not use them to advertise to anyone.
AI analysis
Analysis, scoring and drafted replies are produced by automated models. They are an aid to judgement, not a substitute for it — they can be wrong, and you should not treat them as a factual record of a conversation or as a basis for an employment decision on their own.
Paid plans
Subscriptions are prepaid for the chosen term and renew unless cancelled. Prices, included quotas and add-ons are shown in the app before you pay. Charges already made for a term are not refundable, and access continues to the end of a term you have cancelled.
Availability
We work to keep the service running but do not guarantee uninterrupted operation. Features that depend on a service you connect — a messaging platform, a telephony provider, another CRM — can be limited or interrupted by that service.
Ending the agreement
You may stop using deepsales and ask us to delete your workspace at any time. We may suspend an account that breaches these terms or that puts the service or other customers at risk, and will tell you why where we lawfully can.
Changes
We may update these terms; the date above tells you when they last changed. Continued use after a change means you accept it.
Contact
Questions about these terms: contact@deepsales.uz.